Special occasions require early planning, right? Whether it’s for the flights around Christmas Time or the Easter holidays, for airlines it’s also all about planning ahead to eventually create “special moments” on board. That’s why our Customer Service team starts looki...
“The journey, not the arrival matters.” –T.S. Eliot The experience a passenger has onboard isn’t confined to the flight: it travels worldwide. If a passenger has a seamless, luxurious and memorable experience, the story of their flight will go with them into their everyda...
Having an office in Santiago de Chile to be close to the market is great. But the team and their expertise behind can make or break the relationship with customers. We talked to our Director for Inflight Equipment Carlos Rabines to get his view on the Latin American market, chall...
The decision-making process when choosing new tray concepts, individual meal boxes or cutlery sets can be tricky to navigate. After a wealth of characteristics have been considered (design, functionality, aesthetics and cost), there remains one big, burning question: shall we go ...
We’ve got a little secret here at SPIRIANT…creating an inflight sensorial experience is easier and less expensive than you think. There’s no doubt that appealing to all five senses creates a holistically appealing (and powerful) experience for passengers. Touch, sight, ...
You might have heard that it’s diamonds that proudly hold that title. You’re wrong; in the skies, white gold takes the lead. Why? Well, traditionally Porcelain has been bestowed the nickname White Gold due to its main substance, Kaolin: a white powder, called White Earth. It...
Exactly. The crew are face to face with passengers 24/7, they’re the brand ambassadors who are masters at creating a harmonious inflight atmosphere. But what helps to keep a smile on their faces, when they’re tired and have travelled through multiple time zones in half the nu...
Well, that’s a wrap! We’re back in the office after three exciting days in Hamburg, after three months of highly-detailed prep and…we’re kind of missing it already!Here’s SPIRIANT’s WTCE 2018 story: After 5 years of being part of the fair you’d think we would kn...
Amenity kits are an airline’s best friend: a perfect vessel to create an all-important emotional connection with your passengers. High value, exclusive and luxurious, amenity kits can help airlines stand out from the competition. But the truth is, the potential value doesn’t ...
Do you dream of lying on a desert island, surrounded by blue skies, crystal clear waters and fine, white sand? Well, we’ve got a little something special to show you at this year’s WTCE that you’re not going to want to miss. Here’s a teaser of what’s to come… De...