onboard retail stories and posts

Luca Schlosser, Manager Train Operations at the LSG Group

You can’t go wrong with coffee, beer and water

I was surprised to find that coffee, beer and water are always top sellers, no matter what time of the day it is. As the LSG Group’s Train team, we regularly review the sales figures accordingly to make sure we are getting the right product mix on board the trains we serve. The...

LSG Group Oakfield Farms Solutions Jennifer Fendel

BoxTalk with… Jennifer Fendel (Oakfield Farms Solutions Europe)

Box: Popcorn with caramel and sea salt, toasted maize grains and pastrami-flavored crisps – these trendy products are what make a snack box special. They pique consumers’ curiosity and inspire them to try new things. That is why snack boxes feature products from well-known ma...

LSG Group's team in front of the booth at InnoTrans

Next Stop for the Train Services Team: WTCE

On-board retailing sounds pretty simple in theory. But how can I structure the process efficiently to ensure it turns a profit? What products do passengers go for? Which partner will best organize the service on board or possibly even handle it for me entirely? At the WTCE expo, ...

LSG Sky Chefs Train Xavier Muller

Is there a link between ticket price and catering on trains?

Are my passengers on a short commute to work or are they using the train to travel long distances to enjoy a holiday abroad? What are the travelers interested in – both in their personal lives and while on board the train? What catering alternatives can my guests access at the ...

Onboard Retail Conference in Dublin - LSG Group

Onboard Retail: The reality of the future

It’s no secret that many legacy airlines across the world are transforming their business models from traditional catering services to ancillary revenue models (more commonly known as “buy-on-board” or “onboard retail” models). Everyone from industry professionals to on...

Jennifer Fendel Oakfield Farms Solutions Europe

BoxTalk with … Jennifer Fendel (Oakfield Farms Solutions Europe)

Box: Retail brands, or alternatively trendy and exclusive brands, are an essential part of a snack box. Whether it is Tyrells’ crisps (chips), Peppersmith mints or Joe & Seph’s Popcorn, these are products that are well known to European (mostly British) consumers and are ...