Train stories and posts

Xavier Muller

Smoothie or lemonade?

Refreshing summer drinks go down well from the moment you set off on Holidays Countless families all across Europe will be heading off on holiday over the coming weeks. Many will go by train. So the onboard catering service must be adjusted to appeal to this type of passenger. Wh...

Luca Schlosser, Manager Train Operations at the LSG Group

You can’t go wrong with coffee, beer and water

I was surprised to find that coffee, beer and water are always top sellers, no matter what time of the day it is. As the LSG Group’s Train team, we regularly review the sales figures accordingly to make sure we are getting the right product mix on board the trains we serve. The...

Train Vendor LSG Group 1

Five Things to Keep in Mind for Successful Sales on Trains

To successfully sell snacks and drinks on board a train, you need products that appeal to as many passengers as possible so that they will purchase them. But what are the things to remember when presenting and placing products to maximize your sales? Here are five points that con...

LSG Group's team in front of the booth at InnoTrans

Next Stop for the Train Services Team: WTCE

On-board retailing sounds pretty simple in theory. But how can I structure the process efficiently to ensure it turns a profit? What products do passengers go for? Which partner will best organize the service on board or possibly even handle it for me entirely? At the WTCE expo, ...

LSG Group Carina Jonas Train Services

Train Services: Innovations at a second glance

For a catering concept to become a success on board a train, we at the LSG Group have to consider every aspect of the service. Following an in-depth analysis of the competition, train operator’s positioning and passenger segmentation, we invite our existing or potential custome...

LSG Group's food truck at InnoTrans

LSG Group at InnoTrans 2016: A (not so technical) Recap

Culinary “food-to-go” bolsters intensive discussions at InnoTrans Many of my colleagues found this year’s InnoTrans in Berlin to be very technical. With our stand, which was designed to be very inviting, inspiring and innovative, we at the LSG Group created a distinctive ju...

LSG Group InnoTrans food

We’re Getting Ready: InnoTrans 2016 is nearly here!

The countdown has begun, and we can’t wait. Yes, in just two weeks Europe’s biggest trade-fair for all things train will be unfolding at the Messe in Berlin – InnoTrans 2016 – and we are looking forward to welcoming visitors to our brand new booth on September the 20th! ...

LSG Sky Chefs Train Xavier Muller

Is there a link between ticket price and catering on trains?

Are my passengers on a short commute to work or are they using the train to travel long distances to enjoy a holiday abroad? What are the travelers interested in – both in their personal lives and while on board the train? What catering alternatives can my guests access at the ...

LSG Sky Chefs Train Xavier Muller

Why do yourself what others can do better?

Since LSG Group began providing Columbus Café as part of its catering service on the trains of French operator iDTGV, sales of the popular drink have risen sharply. Columbus is synonymous with high-quality coffee in France, which is why the brand alone is enough of a motivator f...

LSG Group LSG Sky Chefs Train Philippe Tomatis

A good salesperson can sell anything!

OK, we don’t exactly want for our train crews to be able to “sell anything”. Nevertheless, through our approach for training crews, LSG Sky Chefs aims to develop educated – and successful! – crew members. In the train sector, crew members are both LSG Sky Chefs employee...