expert stories and posts

LSG Group LSG Sky Chefs Natalie Schlegel

LSG Sky Chefs: North America digitizes production processes

Natalie Schlegel is a business analyst who works closely with the North America IT team in digitizing the LSG Sky Chefs facilities in the region. We’re asking three important questions. What exactly can be digitized within our LSG Sky Chefs units? We have focused on the wor...

Andreas Nagel LSG Group Convenience Retail

Your typical “child of retail” – Andreas Nagel (LSG Group)

Andreas Nagel has been managing the global convenience-retail segment since September 1. Here, he tells us where he comes from and what excited him most about his new job. Which knowledge and experience do you bring to the table concerning the globalisation of our retail business...

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Paperless production: digitization drive in North America

Digitizing individual production steps in the kinds of complex work environments found in LSG Sky Chefs units is no easy undertaking. “Whenever you start moving things around within individual production processes, it’s a lot like performing open-heart surgery. You have to pr...

LSG Group Paperless Hong Kong

LSG Group: Paperless in Hong Kong

Our branch in Hong Kong is a pioneer in digitization. Thanks to eHACCP, those working there are saving a lot of paper and are working more efficiently. Paperless production has been the reality in Hong Kong for a while now thanks to digitisation. A pilot project was started there...

LSG Group Oliver Tappe Business Analyst LSG Sky Chefs Galley Guide

Galley Guide: Paperless on Board

A conversation with Oliver Tappe and Martin Buchholtz (Business Analysts, LSG Group) “Crews will love the Galley Guide App, we have no doubt about that,” said a convinced Oliver Tappe and Martin Buchholtz, both LSG Group business analysts. “The Galley Guide makes life much ...

Eva Hotz, Product Manager for Premium Experience, SPIRIANT

Hotz Off the Press: A Glimpse into Premium

Premium travel is a powerful force: it’s about creating exclusivity and luxury that will ignite an emotional connection that transpires to loyalty. No small feat, right? To achieve this, we make sure we have the top experts on board, that not only have unrivalled knowledge and ...

Juan Cueto-Felgueroso, Crew & Service Product Manager

Watch Out! Crew & Service Has Been Turbo Charged

Evolution is our middle name. We’re always on the look-out to diversify and enhance the SPIRIANT team with game changing experts. Welcome, Juan Cueto-Felgueroso to the SPIRIANT family as our new Crew & Service Product Manager, who’s already dazzling us with his expertise ...

Warehousing

New Concepts, New Approaches: the SPIRIANT Way

  Our teams are always switched on – from making sure our customers get the best deals with a fast turnaround to delivering great custom care. It’s a lot, but these guys make it look easy. So, we sat down with Christine Danielmeier from Sales, Dmitry Gusev from Procureme...

LSG Group SPIRIANT Tim Flügge

Behind the scenes: Selective Laser Sintering

We want to take you behind the scenes in our Design Lab, so we talked to Tim Flügge von Danwitz to show you how some of our processes work. This time, we’re exploring how Tim makes prototypes for our customers – from cups to glass-racks – in the fastest way possible. “Se...

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The customer is king

The LSG Group is always committed to achieving customer satisfaction. But this is easier said than done, given that we have to make both our customers and their customers happy. The LSG Group aims to satisfy two very different kinds of customers – our direct customers, the airl...