expert stories and posts

IMG_0243

Paperless production: digitization drive in North America

Digitizing individual production steps in the kinds of complex work environments found in LSG Sky Chefs units is no easy undertaking. “Whenever you start moving things around within individual production processes, it’s a lot like performing open-heart surgery. You have to pr...

LSG Group Paperless Hong Kong

LSG Group: Paperless in Hong Kong

Our branch in Hong Kong is a pioneer in digitization. Thanks to eHACCP, those working there are saving a lot of paper and are working more efficiently. Paperless production has been the reality in Hong Kong for a while now thanks to digitisation. A pilot project was started there...

LSG Group Oliver Tappe Business Analyst LSG Sky Chefs Galley Guide

Galley Guide: Paperless on Board

A conversation with Oliver Tappe and Martin Buchholtz (Business Analysts, LSG Group) “Crews will love the Galley Guide App, we have no doubt about that,” said a convinced Oliver Tappe and Martin Buchholtz, both LSG Group business analysts. “The Galley Guide makes life much ...

Eva Hotz, Product Manager for Premium Experience, SPIRIANT

Hotz Off the Press: A Glimpse into Premium

Premium travel is a powerful force: it’s about creating exclusivity and luxury that will ignite an emotional connection that transpires to loyalty. No small feat, right? To achieve this, we make sure we have the top experts on board, that not only have unrivalled knowledge and ...

Juan Cueto-Felgueroso, Crew & Service Product Manager

Watch Out! Crew & Service Has Been Turbo Charged

Evolution is our middle name. We’re always on the look-out to diversify and enhance the SPIRIANT team with game changing experts. Welcome, Juan Cueto-Felgueroso to the SPIRIANT family as our new Crew & Service Product Manager, who’s already dazzling us with his expertise ...

Warehousing

New Concepts, New Approaches: the SPIRIANT Way

  Our teams are always switched on – from making sure our customers get the best deals with a fast turnaround to delivering great custom care. It’s a lot, but these guys make it look easy. So, we sat down with Christine Danielmeier from Sales, Dmitry Gusev from Procureme...

LSG Group SPIRIANT Tim Flügge

Behind the scenes: Selective Laser Sintering

We want to take you behind the scenes in our Design Lab, so we talked to Tim Flügge von Danwitz to show you how some of our processes work. This time, we’re exploring how Tim makes prototypes for our customers – from cups to glass-racks – in the fastest way possible. “Se...

One1611_LSG_DE_Z_KuK_3Fragenan_SunbulDubuni_B2_web-1000x672

The customer is king

The LSG Group is always committed to achieving customer satisfaction. But this is easier said than done, given that we have to make both our customers and their customers happy. The LSG Group aims to satisfy two very different kinds of customers – our direct customers, the airl...

Amaranth Mexican Food LSG Sky Chefs

Trendspotting in Mexico – Are You Ready to Ride the Next Wave of the Mexican Food Trend?

When it comes to learning something truly authentic about food, you have to cross oceans and borders If we believe food-trend researchers and chefs, Mexico has caught up with Peru – speaking in culinary terms, of course. That is why it is hardly a coincidence that the LSG Sky C...

JACOBJENSEN_AmenityKit_Hard_Male_2016_web_sq

Collaborative Magic: When Design Sparks Fly

What do you get when you mix Scandinavian design with German functionality? Well, in this case an award-winning amenity kit by Lufthansa and Jacob Jensen Design. We are so proud that our customer could announce their big TravelPlus award win for “Best – First Class Male Ameni...